Quality Assurance

Stakeholders Satisfaction Survey Results

Overview

SDU periodically conducts surveys to collect information about what we are doing well and what we can do better. We ask a sample population of faculty members, undergraduate and graduate students, and administrative staff to provide feedback via the survey.

More specifically, the survey is undertaken to:

  • document weather stakeholders are satisfied or dissatisfied, and to identify gaps that cause an unfavorable client experience
  • find out which improvements stakeholders think are important
  • gather data that gives stakeholders a voice that influences SDU priorities with continuous improvement initiatives that will make it easier for stakeholders to do their work.

Our ultimate goal is to provide an excellent client experience that supports the teaching, learning, research, and needs of SDU community

The research study was conducted from November to December 2017.The survey was distributed to approximately 3450 members of the SDU community. Each group (faculty, students, and staff) received a survey that had identical general questions and some unique questions for the particular audience. The survey areas and questions were determined by the Quality Assurance Department. Students, faculty, and staff were able to fill in the questionnaire through the internal portal of the university at pms.sdu.edu.kz.
Our target response rate was 2435 responses. Such a response rate provides a high level of statistical validity when analyzing the data. Typically (though not always), response rates exceed our expectations so as to provide us with a high level of confidence that the results accurately reflect the views of the broader SDU community.
The survey spans a range of topics, including customer service, student to course satisfaction, student to faculty satisfaction, faculty to administrative staff satisfaction, faculty to facilities satisfaction, administrative staff to facility satisfaction, and other technology-related services.


Links to the results for the current and past surveys are available below.
Each report contains:

  • Overview Results 
  • Detailed Results
  • Survey Instrument
  • Survey Methodology

Past Survey Results

Download previous SDU Stakeholders Satisfaction Survey Results:
– 2017 Survey Results (Evaluation of the teaching effectiveness)
– 2017 Survey Results (University Facilities)
– 2017 Survey Results (Evaluation)
– 2017 Survey Results (Questionnaire)

Rating and Accreditation

Evaluation criteria and ranking principles.

The national ranking includes 58 universities, of which 6 are national, 21 are state, 7 are joint-stock and 24 are private.

IAAR principles of ranking  
  • improve development strategy and identify new priorities;
  • stimulate assessment of educational programs at national and international levels;
  • provide an effective algorithm for collaboration of universities and employers in order to deliver successful work-based learning and outcomes valued by employers;
  • increase the number of international students and faculty in education, focusing on the growth of Kazakhstani educational sector export potential;
  • increase the number and ensure the quality of joint educational programs with foreign universities in the framework of the implementation of dual-diploma certification;
  • demonstrate the growth dynamics of educational programs’ quality; 
  • mechanism for improving the competitiveness of teachers’, doctoral students’ and undergraduates’ research.
Education Programs ranking Results (by IQAA) for 2018
Suleyman Demirel University ranked 7th in the national ranking of the best universities in Kazakhstan. In terms of academic staff, SDU ranked 3rd, which demonstrates the high quality of the staff.

Accomodation

We are inviting participants to stay in our comfortable and modern “Student House” located on the territory of SDU.

The student house of Suleyman Demirel University offers students not only accommodation and meals on the territory of the Smart Campus during their studies, but also the opportunity to improve their social skills and strengthen international relationships.

Do you need help? Contact us!  infomatrix@sdu.edu.kz

FAQ

Question? Contact us! infomatrix@sdu.edu.kz

Since Infomatrix Asia is an international project competition and current lingua franca is English language, we decided that everything(documentation, presentation, submission) will be in English.

Starting from this year, participation doesn’t give opportunity get max at ENT.

All participants who study at secondary school must participate with their supervisors. Due to the security concerns of the participants.

Mail to infomatrx@sdu.edu.kz (Only technical questions)

Look carefully at category requirements, but common thing is: great presentation, clear documentation, completed project, short video demonstrating your knowledge of English Participants from Kazakhstan should have participated on regional, city, republic project competitions before.

Infomatrix Asia is an independent competition. Therefore, you are free to submit your project to any other competitions.

The participation fee is a required fixed cost that covers: transportation, medals, t-shirts, certificates, food, lodging and so on…

Бонус ұпай қалай жинауға болады?

Қатысушылардың Instagram желісіндегі парақшасында SPT олимпиадасы туралы қызықты әрі креатив пост жариялау арқылы 1-ден 5-ке дейін бонус ұпайға ие болу мүмкіндігі бар. Пост сурет, мәтін немесе видео сияқты кез келген форматта бола алады.

Шығармашылық шектеу жоқ, қиялыңа ерік бер!
Арманыңды жаз, әңгіме құрастыр, видео түсір, достарыңа мотивация бер,  оларды да қатысуға шақыр!

Бұл – тіпті қосымша 0,5 ұпайдың грант иесі атануда шешуші рөл атқара алатын тұсы. Сондықтан мұндай тамаша мүмкіндікті міндетті түрде пайдалануға кеңес береміз.

Шарттары:

  • Қызықты және креативті пост жариялау (мәтін 50 cөзден кем емес, қатысышының өз атынан жазылады)
  • Cуретте @sdukz белгілеу (tag)
  • Хэштег – #spt2020 #sdukz
  • Пост соңында аты-жөнін, кластер мен ЖСН соңғы 6 цифрін хэштег арқылы көрсету (мысалы, Ахметов Айбек, #Кластер5, #123456).
  • Қатысушы парақшасы 10 наурызға дейін ашық болуы керек.

*Посттарды олимпиада ұйымдастырушылары былай бағалайды (жалпы ереже):

▫️1 ұпай:
— Пост жарияланған, талаптарға сай;
▫️2 ұпай:
— Мәтіні өте жақсы жазылған пост;
▫️3 ұпай:
— сапалы түсірілген және монтаждалған видео-пост;
▫️4 және 5 ұпай:
— Көп қаралым жинаған, лайк пен комментарий саны көп сапалы пост. 

Алайда баға беруші посттың сапасына көбірек қарайды. Яғни, тек қана мәтінмен-ақ +5 балл алу мүмкіндігі де бар. Немесе керісінше, көп лайк жинаған пост сапасыз болғандықтан 1 ұпай ғана жинауы мүмкін.

Посттар онлайн тіркелу аяқталғанға дейін қабылданады.

Как заработать бонусные баллы?

Участники имеют возможность заработать от 1 до 5 бонусных баллов, написав интересный и креативный пост об олимпиаде SPT на своей странице в Instagram. Пост может быть в любом формате, как текст, фото или видео.

Творчеству нет предела, дай волю своим фантазиям!
Напиши мечту, сочини рассказ, сними видео, мотивируй своих друзей, пригласи их участвовать вместе!

Это тот самый момент, когда даже 0,5 баллов решают, достоин ты гранта или нет. Поэтому очень советуем воспользоваться этой  возможностью.

Условия:

  • Опубликовать интересный и креативный пост (с текстом не менее 50 слов, от имени участника)
  • Отметить @sdukz на фото (tag)
  • Хэштег #spt2020 #sdukz
  • Указать в посте ФИО, кластер и последние 6 цифр своего ИИН через хэштег (например, Ахметов Айбек, #кластер2, #123456.
  • Страница участника должна быть открытой до 10 марта.

Посты оцениваются организаторами олимпиады таким образом:

▫️1 балл:
— есть пост, выполнены все условия;
▫️2 балла:
— пост с хорошо написанным текстом;
▫️3 балла:
— интересный пост с качественно снятым и смонтированным видео;
▫️4 и 5 баллов:
— качественные посты с хорошим охватом, количеством лайков и комментариев.

Оценивая посты, организаторы в первую очередь обращают внимание на качество поста. То есть, даже с текстом можно получить максимальный балл. Или наоборот, посты которые набрали тысячи лайкав, могут получить только 1 балл из за плохого качества.

Посты принимаются до завершения онлайн регистрации.

Support talented students

This program is for outstanding students regardless of their welfare. Eligible students have to demonstrate outstanding academic and social achievements. This program is designed to foster professional and personal development of students by giving full or partial grants or providing dormitory. In order to keep the grant during the whole period of its validity the recipient has to meet certain minimum GPA each semester.

Support the faculty (professors)

1. Support Research Internship Program. Faculty members develop academic curriculum and research at the University. Within the framework of this program SDU provides faculty members with the opportunities to do research abroad. Your donations will cover flight expenses, accommodation and monthly salary from 6 months up to 1 year. SDU also invites professors from abroad to share their knowledge and experience with local faculty and students.
2. Support “Zhas maman” Program. “Zhas maman” program is aimed at developing university human capital by selecting the best SDU graduates and helping them start their academic career as teaching assistants. Young specialists are encouraged to do PhD abroad and get rich research experience from prestigious universities. Teaching assistants are provided with scholarships and professional advise from the faculty.

Support the University

SDU campus is a central place for students educational and recreational activities. University aims to renew its basic infrastructure by building new facilities and substantially renovating existing ones. This includes buildings, roads, utilities, grounds and landscaping, student housing, and information technology resources needed to fully support the University mission. Maintaining up-to-date library resources and research facilities, equipment, and technological tools are also important.

List of required documents:

  • 3х4cm sized 2 photos;
  • Copy of Medical №086;
  • Copy of National ID;
  • Copy of payment invoice.

Send your documents:

Boys:

Girls:

dormservice.boys@mail.ru

dormservice.girls@mail.ru

Реквизиты

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