All SDU University staff members are provided with a Google G Suite account. Your Google account is the official student mail account of the SDU University. Mailing Services at SDU University is committed to providing reliable, professional, customer-focused service to the entire University community. It handles all internal and external mail delivery and processing. They include announcements about upcoming activities, academic plans and all other information that should be provided to all the staff members of the university.
All the processes of mailing service are held through Google G Suite. Each staff member is provided with the email address (like name.surname@sdu.edu.kz) and default password by the IT Department. User should log in into gmail by using that email address and password. After first logging in, gmail automatically will ask to set a new password that will be used in further logins. Google G Suite accounts offer a wide array of features, including mail, calendar, unlimited Google Drive (free cloud based storage) and Google Hangouts (text, voice, and video messaging service).
WiFi
There is a Wi-Fi network available in campus called SDU_WiFi (only in education building), SDU_Dorm(only in dormitory), SDU_Guest and Eduroam. Staff and students should connect to this network.
Staff members should connect to this network.The wireless network allows customers the freedom to make use of Wi-Fi enabled devices to connect to the Internet. It offers fast, reliable connections at data rates of up to 300Mbps. The service supports the Wi-Fi standard 802.11g and 802.11n with support for 802.11ac in selected areas. The service provides coverage in the 2.4GHz and 5GHz wavebands.
Staff members can authenticate using WPA2 enterprise authentication. This provides users with a secure network connection which prevents eavesdropping. The vast majority of wireless devices are capable of using this standard.
My password
Staff members can change WiFi, Moodle, Office 365, windows and DMS passwords using this service.You’ll need your university username and university official mail address (like name.surname@sdu.edu.kz). The service will send a link to your email address to change your password. If not, contact the IT Department. (https://password.sdu.edu.kz)
Office 365
The SDU University has a subscription to Office 365 which means that all our staff can benefit from the use of this constantly evolving suite of software for free. (https://office365.sdu.edu.kz)
Staff members need to use email (name.surname@sdu.edu.kz) as login, password as wifi, moodle or DMS password to use office 365.
Work anywhere
All Office 365 apps available online. Access files and Office programs from any location and any device.
Free to staff members
1 TB file storage on one drive.
Collaboration
Work closely with team members wherever you are. Share files, chat and manage projects easily.
Moodle
Moodle is a Learning Platform or course management system (CMS) – a free Open Source software package designed to help educators create effective online courses based on sound pedagogical principles.
Moodle is used for blended learning, distance education, flipped classroom and other e-learning projects in schools, universities, workplaces and other sectors.
Staff members need to use wifi ID (name.surname) and password to login moodle. (https://moodle.sdu.edu.kz)
IT Helpdesk
The IT Service Desk is your friendly, first point of contact for any IT related questions, problems or requests that you might have whilst at the University. The University IT support team, face-to-face technical support for staff experiencing problems with IT or AV equipment. You can also contact your local university IT support team for assistance and advice on:
- IT solutions for Teaching and Learning
- Research IT requirements
- Purchase of technical equipment
Remote support
Helpdesk team member can also support remotely. Teamviewer software is installed on all staff computers.
Contact us
- Send request online – Helpdesk (https://helpdesk.sdu.edu.kz)
- Located D107
- Int. Phone:221
- Monday – Friday, 9:00-18:00 (Excluding Kazakhstan public holidays)
Printing service
Printing facilities for staff are available in the faculty meeting rooms. Staff can use this offer free of charge. The first time you release a print job, you will need to register your ID card with the SafeQ system. Printers work synchronously with the university’s database. Your ID card is permanently associated with your printing account and is a one-time process unless your ID card is changed.
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