INSTITUTIONAL RESEARCH
The Institutional Research Division (IR) at SDU University has been functioning as a unit within the Quality Assurance Department since 2022. It plays a critical role in supporting data-driven decision-making and enhancing institutional effectiveness. The IR division is dedicated to evaluating and improving student experience, study programmes, and overall institutional performance, while also contributing to risk management, strategic planning, and financial sustainability.
The IR ensures two-way communication with internal and external stakeholders through the QMS, including data collection, analysis, and interpretation, followed by the dissemination of results, implementation of improvement actions, and monitoring of their effectiveness. It evaluates the experiences of all stakeholder groups, including students, faculty, administrative staff, leadership, alumni, academic and industry partners. The IR promotes a strong feedback culture by systematically reporting survey and evaluation results to stakeholders and ensuring closing the loop through follow-up actions based on the findings.
A key function of the division is to support the continuous monitoring and evaluation of study programmes by reviewing their content, workload, performance, and key academic indicators to ensure relevance, quality, and alignment with labor market and institutional priorities.
The IR Division also supports accreditation processes and facilitates the collection and submission of data for external monitoring, including participation in national and international university rankings.
The Institutional Research framework at SDU works as follows:
The Stakeholders Evaluation process begins with timely surveys to gather feedback from key stakeholder groups. Collected data is analyzed to generate actionable insights, which inform the development of improvement plans. Survey results are shared with respondents to ensure transparency, followed by the implementation and monitoring of corrective actions. Progress and outcomes are then reviewed with stakeholders during board meetings to promote accountability and continuous improvement.
The following infographic illustrates the Student Learning Experience journey, starting from freshman enrollment through graduation and alumni engagement. It highlights key data collection and analysis points such as surveys, GPA trends, grades distribution, course evaluations (CTE), dropout analysis, and alumni feedback, providing a comprehensive view of academic progress, satisfaction, and institutional effectiveness. This process supports stakeholder evaluation by offering transparent, data-driven insights into student learning outcomes, teaching quality, and overall academic experience, enabling students, parents, faculty, and administrators to make informed decisions and contribute to continuous improvement.
Survey
The Institutional Research Division conducts various surveys among the SDU Community to enhance communication and feedback that supports data-driven decision making and strategic planning.
Undergraduate Surveys
| Survey Name | Frequency | Next Survey | Last Survey Administration |
|---|---|---|---|
| Survey of New Student | Once a year | August-September 2023 | September 2022 |
| Course & Teaching Evaluation | Each Semester | December 2023 | April 2023 |
| Satisfaction Survey | Once a year | April 2024 | April 2023 |
Graduate Surveys
| Survey Name | Frequency | Next Survey | Last Survey Administration |
|---|---|---|---|
| Course & Teaching Evaluation | Each Semester | December 2023 | April 2023 |
| Satisfaction Survey | Once a year | April 2024 | April 2023 |
Faculty & Staff
| Survey Name | Frequency | Next Survey | Last Survey Administration |
|---|---|---|---|
| Satisfaction Survey | Once a year | April 2024 | April 2023 |
Alumni Surveys
| Survey Name | Frequency | Next Survey | Last Survey Administration | |
|---|---|---|---|---|
| Graduate Exit Survey | Once a year | June 2024 | June 2023 | |
| Alumni Survey | 2 years | Ocotber 2023 |
Employers Surveys
| Survey Name | Frequency | Next Survey | Last Survey Administration |
|---|---|---|---|
| Employment Satisfaction Survey | Once a year | September-December 2023 | September -December 2022 |
The IR at SDU University leads data-driven decision making by developing and utilizing key indicators to measure academic effectiveness, operational efficiency, and institutional quality. Through systematic analysis of student performance, program outcomes, and organizational metrics, the IR Division ensures that data is not only collected but transformed into actionable insights. Core focus areas include academic performance analysis, institutional effectiveness, development of statistical data profiles and dashboards, enhancement of the university’s centralized data management system, and customized analytical reporting powered by BI tools, Explorance, and AI technologies. These data systems are supported by secure, automated flows across departments, enabling timely strategic planning and evidence-based stakeholder support.
In collaboration with the University’s Digitalization Center, the IR Division plays a central role in institutional transformation—advancing data governance, fostering accountability, and driving continuous improvement through real-time access to unified, high-quality data.
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